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Can't watch videos

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Fattony25   United States
Joined 16 years
Hi, I can seem to watch any videos, the page opens but no video displays. I can see comments and the run time but no vid. These aren't premium vids either. Any idea?
6 years

Can't watch videos

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Fattony25   United States
Joined 16 years
I'm on Chrome with Android
6 years

Can't watch videos

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Reflection Of Perfection   United States
Joined 16 years
Same here
6 years

Can't watch videos

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FF Team   United Kingdom
Joined 6 years
administrator
Hi, thanks for reporting this issue. Sorry to hear you are having trouble viewing the video's on your devices.

We are aware of an issue with newer mobiles not being able to view the videos, and working hard to get this fixed. Can I ask you to confirm what device you are both using?

Thanks!
6 years

Can't watch videos

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Reflection Of Perfection   United States
Joined 16 years
FF Team:
Hi, thanks for reporting this issue. Sorry to hear you are having trouble viewing the video's on your devices.

We are aware of an issue with newer mobiles not being able to view the videos, and working hard to get this fixed. Can I ask you to confirm what device you are both using?

Android galaxy s9

Thanks!
6 years

Can't watch videos

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Fattony25   United States
Joined 16 years
Galaxy S9 as well
6 years

Can't watch videos

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Hiccupx   United Kingdom
Joined 22 years
super administrator
I've just upgraded the video player. Please let me know if you're still having these problems.
6 years

Can't watch videos

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Reflection Of Perfection   United States
Joined 16 years
It works, thank you
6 years

Can't watch videos

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NiceGuyFA   United Kingdom
Joined 15 years
hiccupx:
I've just upgraded the video player. Please let me know if you're still having these problems.

Hello,

I can see the image for but not play videos in Firefox.

Any ideas?

Thanks
5 years

Can't watch videos

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Hiccupx   United Kingdom
Joined 22 years
super administrator
Which browser and device are you using?
5 years
12