Feedback and suggestions

Canceling premium subscription

Spoilsandriches:
I can't cancel it though the app and dont have access to the PayPal account. I really don't want to spend $16 a month on something I don't need.


Moving to feedback and suggestions, where it will get eyes on it. I’d expect an answer by tomorrow.
1 month

Canceling premium subscription

Hi Spoilsandriches,

To cancel your premium membership, you just need to go to 'My Account'. You can access this section by clicking on the main site menu on the left.

On the My Account page, there are three tabs. Settings (Which is the default page), Subscriptions and Orders.

To cancel a subscription click on the 'Subscription' tab. This will show a table of all subscriptions you have purchased. The last column has a cancel subscription button this will only display if the subscription is currently active. If you have already cancelled / or after you have cancelled the button is removed and the 'Status' column is updated and changed to 'Cancelled' to confirm that it is no longer active.

This then automatically cancels your subscription via PayPal. meaning no further payments will be taken, and you will keep the upgrade features until the current upgrade expires. For example: If you started your 1 month subscription on 20th September 2024, and then cancelled on 29th September 2024. You would keep the upgrade until 20th October 2024 as you have already paid for that access, but no further payments would be taken.

Please see a test image below to show what the My Subscription page looks like:
1 month
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