Feedback and suggestions

You need to 'hard refresh' the chat page. On Windows, open the page in a browser and type Ctrl + F5.

Thanks for all you do to upgrade the chat. And thanks for whenever you can be in there, for technical reasons and other reasons 👍

I'm using my phone

Switch to desktop site and back worked for me

Thank you 😊

Mine is doing the same thing on tablet, pc it works but tablet chat doesn't load

Does not work on WIndows 11 PC with Firefox.

It works on my windows 11 pc with Firefox,

Clearings of cache did the trick.

Thanks!

The chat has been tested on this setup, so you're almost certainly experiencing a caching issue. Go into your browser settings and clear the cached web data to resolve the problem.

For any iPhone users still having problems try the following:

For Safari (built-in browser):

Open Settings
Scroll down and tap Safari
Scroll down and tap Advanced
Tap Website Data
Tap Remove All Website Data
Confirm by tapping Remove Now

For other browsers:

Chrome:

Open the Chrome app
Tap the three dots (⋯) in the bottom right
Tap Settings
Tap Privacy and Security
Tap Clear Browsing Data
Select what you want to clear and tap Clear Browsing Data

Firefox:

Open Firefox
Tap the menu button (three lines)
Tap Settings
Tap Data Management
Select what to clear and tap Clear Private Data

Note: Clearing cache will log you out of websites and remove stored preferences, but it can help fix loading issues and free up storage space.