Feedback and suggestions

User not available message

Umm, so it has happened quite a few times so far.. sometimes I talk with someone in the PM or in the chat, and after a while, their profile is just unavailable. I mean, I search their name in the profiles section, and receive nothing, and when I press on their message to continue texting I get a weird message from the website itself. Does anyone know what does it mean?
3 weeks

User not available message

Hi,

When this happens the user has either deleted their account or they have been banned.

At the moment the user message still appears in the inbox list I believe. But when you click on the message it will display an error message as the content is no longer viewable. The reason its no longer viewable is due to GDPR compliance.

As the message is no longer visible, it is probably worth looking into removing the message from the inbox list. IT currently still stays in the list because its linked with an active user (in this case your messages). But you raise a point in that this looks confusing and makes users question why they cant see the message or profile.

Hope this helps, and I will highlight this for review.

Take care,
c00kie
FF Team
3 weeks

User not available message

Thank you c00kie!! That helped a lot.
Appreciate it.
3 weeks