Feedback and suggestions

It works on my windows 11 pc with Firefox,

Clearings of cache did the trick.

Thanks!

The chat has been tested on this setup, so you're almost certainly experiencing a caching issue. Go into your browser settings and clear the cached web data to resolve the problem.

For any iPhone users still having problems try the following:

For Safari (built-in browser):

Open Settings
Scroll down and tap Safari
Scroll down and tap Advanced
Tap Website Data
Tap Remove All Website Data
Confirm by tapping Remove Now

For other browsers:

Chrome:

Open the Chrome app
Tap the three dots (⋯) in the bottom right
Tap Settings
Tap Privacy and Security
Tap Clear Browsing Data
Select what you want to clear and tap Clear Browsing Data

Firefox:

Open Firefox
Tap the menu button (three lines)
Tap Settings
Tap Data Management
Select what to clear and tap Clear Private Data

Note: Clearing cache will log you out of websites and remove stored preferences, but it can help fix loading issues and free up storage space.

I'm finding it hard to fix this issue, since the code a least seems to work properly. If a user leaves chat and they are in your friend list (listed in grey at the top of the user ta, then their status is shown as 'offline' (the little round coloured icon turns grey). If a user leaves chat and they are in the online list (listed in white, below any grey listings in the user ta, then the listing is removed.

Could it be that users are leaving the browser open with the chat application running, but then going off for a few days?

I'd like to hear from regular chat users, whether from their experience they think this could be a likely scenario.

I've logged out and closed the browser, and it still apparently said I was online,

Is it possible that in the code a ( or { is missing, or maybe even a period, from my small understanding of coding, that would do it,

It might be related to the issue or not:
I was in chat. Than had to log in again (maybe because session expired). Did logon without issue. But now chat does not work it seems. It stays blank.
I already tried it a few times.

From my experience, even if you pop into chat for a second you are logged from being online. Constant popping in and out still states this. I've had to look users up to see if they were on. 9/10 not following them. Even the people I follow I see are "online in chat" when they haven't been online in an hour-8 hours.

I also have to say I am disappointed you polled chat users, in chat, not even a week ago asking for people's opinions and ignored their feedback.
You got an overwhelming response that people wanted less, not anything complicated. You mentioned the drop down menu and why people are in chat. Everyone who spoke said not for them. You implemented it anyway. Are users feedback even mattering at this point?

Thanks for your feedback. I totally understand that you want the fundamental chat features fixed, and as you can see from this thread we are working on this. There are some niggling issues that are proving difficult to replicate and fix, such as the chat leaks, but hopefully we'll get there. We're also working on new chat features and have already had some positive feedback about the 'why are you in chat' options.

The drop down menu is completely pointless and a awful addition. Makes me not want to chat at all and should be removed.

I agree, having to click to see people's details seems daft when you could see them at glance before.