New chat groups

Hi,

We can certainly take this into consideration. Thank you for your suggestion.

c00kie
FF Team
3 years

Gifs as premium?

Hi,

Thanks for getting in touch. We do allow GIF images as regular and premium content.

I have just tested this myself and uploaded a GIF image and encountered the same issue as yourself where it only displayed the first frame of the animation as a still image.

Leave this with me, as I will need to speak with the site owner about this one!

Thanks.
3 years

French group chat ?

c00kie:
Hi!

Thanks for your suggestion... Not sure how easy or quick it is to add rooms to chat but we can certainly look into this for you!

Leave it with us!

wayvee:
Thanks for your quick answer !


No problem!

Just as an update. The site owner has said we can do this... but as we are in the middle of some site updates this will have to wait for a little while, but as soon as we can we will get a French chat room added for you!

Thanks.
3 years

Some videos are broken

Sketch:
They'll report "Stream Unavailable: Check Cross-Origin Policy" when attempting to play them. The page itself seems to be served using HTTPS, is it possible the video content or player is from an HTTP (not S) source?


Hi and thank you for getting in touch regarding an error with the video player.

Can you give us a little more info. If you could advise us of the device and browser you are using we can do some testing with this.

Also as you have said some videos... is there a common element in the videos that are coming up with this error... same user? same length / duration?

Any and all extra information would be really helpful. Thank you.
3 years

Profile search is broken

Sketch:
On a similar note, the ordering of profiles options have also been broken for as long as I can remember.

e.g. if I click order by last online I'll get a profile that was online a year ago, then one from today, then another one from 5 months ago, etc.


Your feedback is really helpful to us so thank you for bringing this up. We can certainly get this looked into for you.

Thanks.

c00kie
FF Team
3 years

Can't upload stories

Hi no updates as of yet. Hiccupx will usually update the post as when issues are fixed.

Again if you have any further information can you let us know.

Have you tried uploading in smaller chunks?

Have you tried a different device or browser?

Any error messages or notification?

Thank you in advance and please bear with us.
3 years

Can't upload stories

I know I got back o your private message about this. But just wanted to reply here as well. I have informed hiccupx about the issues you are experiencing.

If you have any further details do provided them here or if anyone else is experiencing similar issues please let us know and give us a detailed account about the error / bug.

Thanks,

c00kie
FF Team
3 years