Hi,

Thanks for sending the video over to us.

We attempted to upload the file but encountered the same issue and error message. It appears that the .mov file contains two audio streams, which is causing the problem—the site is unable to process the second audio, which seems to be an APC audio stream.

There’s nothing wrong with your file, but our video processing system needs updating to accommodate these file types. I’ll make a note of this for future improvements.

In the meantime, the easiest solution would be to convert your file to another format and re-upload it.

Thank you for your patience and co-operation.

Take care,
c00kie
FF Team

Thank you for the screenshot. Unfortunately, since the full error message isn't visible, I can't pinpoint the exact issue.

If you're unable to copy and paste the full error message (so we can see it without being cropped), the best thing to do is check whether the issue is related to the specific video you're trying to upload. When I tested a video upload, I didn’t encounter any issues.

To rule out a video-specific problem, could you send the video to our team email at team@fantasyfeeder.com and we’ll do a test upload to see if we can replicate the error and identify the cause.

Thank you.
c00kie
FF Team

Hi,

When you say "PMs," are you referring to personal messages in the chat room or the website's inbox/messaging system?

If you're referring to website messages, I’ve encountered this issue before. It has been reported to Hiccupx, but a quick fix is to expand the message box before typing. You can do this by clicking and dragging the small square with three diagonal lines in the bottom left corner of the text box. Expanding the box before typing should hopefully resolve the issue.

Hope this helps!
c00kie
FF Team

This is a personal ad, not an event. Moving the thread to the correct forum.

This is a personal ad, not an event. Moving the thread to the correct forum.

Hi, thanks for commenting.

This is a known bug and is not related to the update applied yesterday. The update was focused on foundational work to address chat leak bugs, so unfortunately, these issues will still occur for now.

If you notice anything new or unexpected happening in chat that wasn’t an issue before the update on 27th January 2025, please let us know. I apologise if this wasn’t clear in the original post.

Thanks,
c00kie
FF Team

As you may have seen in the general forum chat is currently offline while we make some back end updates to the code.

Due to the amount of work that's required for the the chat. We are making small updates.

As this is a back end update, the UI will not have changed, and the chat leaks have not been addressed yet, but this upload is the first step to resolving this issue.

As with all updates, we test as much as possible before uploading to the site, but some bugs may remain.

If you experience anything unusual / new bugs please add the details here so we can monitor everything in one place.

Thanks,
c00kie
FF Team

Thank you for reaching out.

Firstly, you submitted a photo for verification yesterday, 23rd January 2025. When you wrote this forum post it was 15 hours after you applied for verification.

We take user privacy very seriously, and as such, not all moderators have access to approve verifications. Many people wish to be verified but prefer not to share their photos widely, so to maintain an environment that respects privacy, we limit the number of individuals who can view and approve verifications - myself and hiccupx.

I personally check all moderation areas on a daily basis. So depending on when you submitted your verification as a usual timeframe it may take up to 24 hours for approval. Unfortunately yesterday I was unwell and not able to complete moderator duties, which has caused a longer delay for some other people waiting for their approval who submitted their verifications before yours. While I understand waiting can be frustrating, 24 hours is not an unusually long timeframe. I assure you, the process is always handled as quickly as possible.

Finally, I must respectfully disagree with your statement that you have been treated unfairly 'we have done you nasty'. You've simply had to wait.

Verification has now been approved, and you will have received the automated message to confirm.

c00kie
FF Team