Hi,

Thanks for getting in touch.The distance search filter has been in place for at least the past 10 years, allowing users to search for people based on proximity.

With many users based in large countries like the USA, the filter helps narrow down searches to local users, making it easier to find people nearby.

The search radius starts at 25 miles (for local results) and can go up to 2000 miles (global results). However, most users aiming for global interaction may not need the filter.

To find people close enough for potential in-person meetups, you recommend keeping the search radius within 250 miles.

Hope this helps,
c00kie
FF Team

Hey folks, we have had a thread on this before, and Letters And Numbers has explained things pretty well but will try to help. Just let me know if you have questions.

When someone views your profile, a notification is triggered, which typically includes details like the account's username, membership duration, location, and time of the visit.

If the account is later deleted (either by the user or through a ban), the data tied to that account (username, profile pic, etc.) is removed.

However, the timestamp showing when the profile was viewed remains, because it is linked to your still-active account.

In place of the missing account information, the system displays default placeholders like the Fiji flag, no username, and a generic "new user" label as the membership duration data has been removed with all the other data. This can create the illusion that a "ghost" or new user viewed your profile, but it's just a glitch replacing the deleted account's data.

This is something we will look into fixing, I think the easiest thing to do is to simply remove this data completely from notifications when the accounts get deleted or banned. Members don't really need a notification that their profile has been viewed by a now non existent account.

It's on our list of things to fix, so please bear with us for now. But I can assure you it's nothing to worry about.

Take care,
c00kie
FF Team

If you press the report button on the story, and add a note saying 'all tags added' this will flag the content to the admin team who can send a message to the author asking them to review the tags and remove any unnecessary ones.

Tags are there to easily identify content readers are interested in. By tagging everything it defeats the purpose. So understand your frustration with this.

c00kie
FF Team

Hi Essexfatty,

We are currently working on the picture section and have removed the search as the search form was not relevant to pictures. The categories of the search form seemed to suit the profile section rather than the picture section.

We are looking at adding a filter and or hashtags instead of a search. But for now we have designated categories where you can 'see more'.

As a temporary measure we could bring back some search options. Can I ask what it was that you were searching for specifically? To gauge which options / categories of the form may be reinstated.

Thanks,
c00kie
FF Team

If the file size is the issue, you should see an error message when you upload to say whether the file is too big or small.

The file size parameters are as follows:
Min - 10mb
Max - 600mb

Please note that file type can also be an issue. With you recording the content on your phone I would expect the video would saved as mp4. These are the file types we accept, so might just be worth checking this too.

Video File Formats: 3g2, 3gp, avi, flv, m2v, m4v, mov, mp4, mpg, ogg, ogv, rm, webm, wmv

Hope this helps, let me know if you are still experiencing any issues.

Take care,
c00kie
FF Team

Hi Hsnow,

Sorry to hear you are having issues. Just to clarify, do you mean you are having issues uploading a video from your phone to the site? Or are you having issues viewing videos on the site? Please note you can't download videos from the site, they are streamed.

Can you please give further information as to what's happening, are there any error messages? Blank pages?

If its an issue with uploading, the most common problem is the file size, either too big or small. So please check that the video size falls within the parameters.

Take care,
c00kie
FF Team